MEP Francis Zammit Dimech has been appointed as Rapporteur in the Committee on Legal Affairs on a proposed regulation promoting fairness and transparency for smaller business and trade users of online services. Businesses such as hotels, traders selling online, app developers and companies that rely on search engines for attracting internet traffic to their websites and visibility to their consumers will benefit from the new rules.
The new rules ensure that businesses on the online platform environment in the EU incur no harm from lack of transparency or fairness. Disputes will be resolved more effectively through internal complaint handling systems and out-of-court dispute resolution processes. The EU Observatory will assess the impact of the new rules and the need for further measures within three years.