Watch: €5m online training scheme for tourism industry launched

The government today launched a €5 million investment in the tourism industry through an e-learning training scheme.

This was launched during a press conference held this morning by the Ministry for Tourism and Consumer Protection, together with the Malta Tourism Authority, in which it was announced that Malta will be the first country to boldly invest in human resources prepping the sector for the post-COVID phase.

This investment, in collaboration with the Malta Tourism Authority, will offer a top-level training platform to thousands of workers in the tourism sector. A public call attracted more than 36 companies, including the University of Malta, ITS and international bodies such as Forbes, UNESCO and a number of international universities and training centres.

The courses offered under this scheme will be free of charge to participants and will be wholly financed by the MTA. The online training courses will address a wide range of skills that are required in the tourism industry. In total, there are 300 accredited courses and around 750 short courses including language courses.

Minister for Tourism Julia Farrugia Portelli said that from the initial stages the Ministry was hands on deck to safeguard the thousands of jobs in the tourism industry. She explained that once the pandemic is over, there will be changes to life, as well as working patterns and behaviours and so our workforce has to be reskilled and retrained to adapt to such changes. Hence, the government came up with this 5 million investment which will offer training to 25,000 to 30,000 individuals. 

Johann Buttigieg, Chief Executive of the Malta Tourism Authority, stated: “The training courses cater for a variety of abilities and occupational levels, covering various themes including management and leadership skills, personal skills, self-development, customer care, linguistic skills and specific industry-related skills. The courses are being provided by world-renowned quality names and local experts in their fields.  Knowledge is an intangible asset that a person carries with him wherever he goes, and no one will take it away. The industry will enjoy better professionals in all aspects of tourism which in turn will provide a better experience to tourists and locals alike.”

“A world-class action” – MHRA

The Malta Hotels and Restaurants Association welcomed this scheme, the President Tony Zahra saying that, “The Government support measures agreed to with MHRA to help liquidity and ensure job security across the tourism sector have been an important development, and currently, an extension of these measures and actions are being discussed to address the latest developments and realities.” He also called the initiative a “world-class action.”

MHRA believes that the tourism sector will be a critical economic sector to once again relaunch Malta as a small but successful economy forming part of the EU.

Towards this end, amongst others, MHRA will be making available over 1,800 free online courses delivered by seasoned tutors and experts from Forbes Travel Guide and various other leading international learning organisations. Free study bursaries will also be offered for English language courses for tourism operators and specialisation courses in Governmental and Institutional Travel and Tourism accredited by the United Nations Institute for Training and Research (UNITAR) and offered by the Spanish GITT Institute. Free career counselling will also be offered.

For more information on how to access for free these online courses, one can visit the MHRA website or call on 21318133.

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