Tista' taqra bil- Malti.
A public administration which is too personalised can give rise to clientelism, political partisanship, and discrimination, Ombudsman Anthony Mifsud warned in a document entitled Ombudsman Plan 2020.
The document shows the financial and administrative plan for the office of the Ombudsman for 2020.
The Ombudsman warns that its office could be weakened if the public administration is used to address the needs, aspirations and pretension of individuals over common good.
In the document, it is explained that administrative decisions aimed at addressing the needs of the citizens are still required to be within the parameters of the laws and regulations.
An aggrieved citizen is encouraged not to seek redress of grievances through the office of the Ombudsman but through administrative offices which are not equipped to deal with such requests in a rigorous manner such as the Ombudsman’s office.
The Ombudsman warned that structures aimed at serving citizens are open to loopholes which may give rise to opportunism. “This goes against the spirit of good public administration,” he said.
The Ombudsman said that he is in favour of internal mechanisms through which citizens can seek redress. Adding that such mechanisms should be regulated. “Such frameworks would assure transparency and accountability,” he concluded.