Updated: Watch: Everyone was seen to in first half hour – Identity Malta

Tista' taqra bil- Malti.

Identity Malta has said that the queues seen outside the Evans Building earlier today were the result of the time of year and those picking up documentation.

They stated that footage taken just as the Expatriates Unit opened for business was evidence of people choosing to queue early, ‘in order to be serviced first.’

They reassured the public that, ‘within the first half an hour of operation, almost everyone was inside, and by 8.30 am all applicants were waiting for their turn in the appropriate section.’ They add that changes made mean that customers queuing between 7.30 and 11.30 am, ‘are being attended to.’

Identity Malta said that ‘Being August shutdown week, many took the opportunity to initiate the process to renew their residence permit, especially when last week a number of applicants received their health screening approvals or acknowledgment.’

This clarification follows footage taken earlier this morning showing around 200 people waiting outside the Evans Building.

Over 200 persons queuing in front of Evans Building

Francesco Nanni, who was one of the customers waiting outside, told Newsbook.com.mt that he only needs to change his home address. He continued that an online service would have spared him the hindrance of having to physically come over at the registry.

According to Nanni, the queues outside Evans Building consisted of EU and non-EU citizens. He also described the situation as organised chaos.

Earlier this year, beach towels, lilos and pillows were donated to foreign individuals that had to wait in front of the Identity Malta offices in Valletta overnight as they were not served the day before.

Footage: Francesco Nanni