The Environment and Resources Authority, ERA, launched its Environment Resources Information System, ERIS. The system is an online client interface which enables the public to apply, follow and review their applications in a transparent and efficient manner.
ERA explained that this online system makes it easier for the public to view new permits that have been submitted through the system using the search function embedded within the portal.
The platform uses the applicant’s e-ID to login to provide a safer login feature and the interface is available in both Maltese and English and also features an online payment system.
By introducing this system, ERA said it has reduced its carbon footprint even further, whilst achieving a quicker response time and reducing contact between applicants and ERA employees, especially during this COVID-19 pandemic.