Coronavirus: Helpline received 3,700 calls in two days

Tista' taqra bil- Malti.

The public health helpline on coronavirus has received 3,700 calls in just two days. Interviewed on Newsbook Hour on 103 Malta’s Heat, Pros. Charmaine Gauci, the Superintendent for Public Health said that the helpline offers 24/7 support.

Interviewed by Fr.Joe Borg Prof. Gauci said that if a COVID-19 case is confirmed Health Authorities have to immediately inform the public. Profs. Gauci said that they are obliged to inform the public according to International Health Regulations as well as according to European Standards.

Profs. Gauci explained that a case of coronavirus can result in any time and mentioned that authorities are currently waiting for the results of cases tested on Friday for COVID-19. She mentioned how in the last few days 30 people were tested for coronavirus but swab tests but came back as negative.

During the programme, the Superintendent for Public Health explained that authorities cannot oblige people to self-quarantine and as authorities, they have to rely on people’s social responsibility to take care of themselves and to not be a detriment to others.

She explained that all parties involved, that is health authorities, Mater Dei Hospital, the nurses and health departments, are giving their all to cooperate in this scenario to keep the public informed with the latest updates and to provide and communicate the necessary precautions against coronavirus.

Profs. Gauci said that during the press briefings health authorities have addressed in the last few days, they have always provided all the information and reiterated that they will continue doing do.